Call 01603 428 700

Email [email protected]

Opening Times
Airport Branch
Castle Quarter Branch
Mon – Fri 09:00 - 17:30
Sat/Sun/Bank Holidays Closed
Mon – Fri 09:00 - 17:30
Sat 09:00 – 17:00
Sun/Bank Holidays 10:00 – 16:00

Meet the team

Paula Squance

Paula Squance

Senior Travel Consultant
Castle Quarter Branch

Call: 01603 283 100
Email: [email protected]


I have been happily married to my husband Neil for 16 Years, I have a son Nathan (aged 20) who is very successfully carving a career for himself in the film industry and of whom I am extremely proud. My step daughter Lauren is training to be teacher, and from first impressions we can see will achieve great things.

My career in travel started when I was 16 and a chance conversation of a job vacancy for a trainee travel consultant, with a well-known company at the time “Go Continental”.  I had 5 very good years with them before they sadly went in to administration in 1989 and it was at this point I received a phone call to ask if I would like to work at the Norwich Airport travel desk (now Travel Norwich Airport). I was quite happy to do this, as I had previously covered holiday for the gentleman who worked there at the time.

I have continued to work for Travel Norwich Airport ever since all bar the 7 months maternity leave I took when I had Nathan and 1 year when I decided I needed a break from the travel industry. However, I quickly realised I had made a mistake, and returned as soon as there was a vacancy. 

I am proud to be the longest serving member of the Travel Norwich Airport team and whilst now based at the Castle Mall branch enjoy working at the airport too.

Destination Expertise


Turkey is my favourite destination, particularly the Olu deniz region, where we have made friends and feels like a home from home.


One of the most memorable holidays with so much packed in, from swimming with dolphins to going to the top of the world’s highest building.


A safari in Kenya is magical, I had to pinch myself to make sure I was really there.

My Recommendations


Unforgettable Luxury All Inclusive Stay

7 Nights


Stunning location & views On-site waterpark

Price from £1012

View Details