Call 01603 428 700

Email [email protected]

Opening Times
Airport Branch
Castle Mall Branch
Mon – Fri 09:00 - 17:30
Sat 09:00 -16:00
Sun/Bank Holidays Closed
Mon – Fri 09:00 - 17:30
Sat 09:00 – 17:00
Sun/Bank Holidays 10:00 – 16:00

Meet the team

Mark Heffer

Mark Heffer

Manager (job share)
Castle Mall Branch

Call: 01603 283 100
Email: [email protected]


I am so proud that I have raised my daughter Alice since the age of 4yrs and she is now embarking on a fabulous career, after studying hard to obtain her degree and master’s degree in forensic psychology.

Also being in a stable relationship with my partner Debbie has enhanced my life.

I am passionate about the Travel Industry and have worked for Airlines and Travel Agents for over 37 years.

I have now recently rejoined Travel Norwich Airport at Castle Mall after a gap of several years having originally worked at the airport branch for 10 years and am looking forward to welcoming customers old and new and working closely with the team.

Destination Expertise


The Bahamas brings back special memories as Alice and I swam with the dolphins when she was just 9 years old.


Cyprus is very special for myself and Debbie to relax and enjoy the sunshine and fabulous restaurants, a true away from home destination.

My Recommendations


Enjoy Christmas Markets in Rome

3 Nights

Room Only

Book today and pay just £50pp deposit

Price from £199

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Venice 2020

3 Nights

Room Only

£50 per person deposit

Price from £239

View Details

Italian Grand Prix

4 Nights

Room Only

Includes 3 day Grand Prix General Admission

Price from £799

View Details