Call 01603 428 700

Email [email protected]

Opening Times
Airport Branch
Castle Mall Branch
Mon – Fri 09:00 - 17:30
Sat 09:00 -14:00
Sun/Bank Holidays Closed
Mon – Fri 09:00 - 17:30
Sat 09:00 – 17:00
Sun/Bank Holidays 10:00 – 16:00

Meet the team

Mark Heffer

Mark Heffer

Manager (job share)
Castle Mall Branch

Call: 01603 283 100
Email: [email protected]


I am so proud that I have raised my daughter Alice since the age of 4yrs and she is now embarking on a fabulous career, after studying hard to obtain her degree and master’s degree in forensic psychology.

Also being in a stable relationship with my partner Debbie has enhanced my life.

I am passionate about the Travel Industry and have worked for Airlines and Travel Agents for over 37 years.

I have now recently rejoined Travel Norwich Airport at Castle Mall after a gap of several years having originally worked at the airport branch for 10 years and am looking forward to welcoming customers old and new and working closely with the team.

Destination Expertise


The Bahamas brings back special memories as Alice and I swam with the dolphins when she was just 9 years old.


Cyprus is very special for myself and Debbie to relax and enjoy the sunshine and fabulous restaurants, a true away from home destination.

My Recommendations


Dream of the Dalmatian Coast

10 Nights

Full Board

Comedy, magic and live music on-board

Price from £1199

View Details

Summer Villa Break With Car Hire, Save £142 Per Person

7 Nights


Price from £879

View Details

Late Deal To Taormina, Save £200 Per Person

7 Nights

Bed & Breakfast

Price from £929

View Details