Fred. Olsen Travel
33 Brentgovel Street
Bury St. Edmunds
Monday - Friday: 9am - 5.30pm
Saturday: 9am - 5pm
We are reopening inline with government lockdown guidelines.
Mondays to Friday: 9:30am - 4pm
Saturday: 10am - 2pm
We have completed a full risk assessment as a company which can be viewed here and we have implemented ten key customer commitments which all of ours staff will be adhering to, to keep themselves and our customers safe which can be found here. I would also respectfully ask customers to follow these new guidelines we have put in place to help us keep our branches a safe environment for our customers. We hope like us, you will feel confident to return to see us as we all adapt to our socially distanced way of life.
Importantly to maintain social distancing the branches will operate with a closed door policy only admitting one set of customers in each branch at any one time. To manage this efficiently appointments are encouraged so please feel free to call or email in advance and book your time slot so you know you will be able to get in to see your Travel Agent.
We regularly host events aimed at helping you find your perfect holiday. Find out which events are coming up online or in your local store.